Effective Performance Management and Feedback Skills

Effective Performance Management and Feedback Skills

Ever felt like giving feedback is walking through a minefield? You know the drill - someone on your team isn't quite hitting the mark, but every time you think about addressing it, you either put it off for another week or end up in an awkward conversation that goes nowhere. Meanwhile, your high performers feel overlooked, and you're stuck wondering if you're being too harsh or too soft. Sound familiar?

Here's the thing about employee supervision - most of us were never actually taught how to do it properly. We got promoted because we were good at our jobs, not because we knew how to help others be good at theirs. The result? We wing it, hope for the best, and wonder why our team meetings feel more like dentist appointments than productive conversations.

This course tackles the real-world messiness of managing people. You'll learn how to have those difficult conversations without everyone leaving the room feeling terrible. We'll cover how to spot performance issues before they become disasters, how to give feedback that actually motivates instead of deflates, and how to set expectations that people can actually meet. Plus, you'll discover why most performance reviews fail spectacularly and what to do instead.

The practical stuff you'll walk away with includes frameworks for structuring feedback conversations, techniques for setting SMART goals that don't feel overwhelming, and strategies for dealing with everything from the chronic underperformer to the superstar who's getting a bit too big for their boots. We'll also tackle the paperwork side - because yes, documentation matters, but it doesn't have to be a nightmare.

What You'll Learn:
How to prepare for performance conversations so you're not stumbling over your words
The art of delivering feedback that sticks without crushing morale
Setting clear expectations and following through without micromanaging
Recognizing and rewarding good performance in ways that actually matter
Creating development plans that employees want to follow
Managing up when your own boss isn't great at performance management
Documentation strategies that protect everyone involved

The Bottom Line:
Good performance management isn't about being the tough boss or the nice boss - it's about being the effective boss. When you get this right, your team performs better, stress levels drop, and you actually enjoy managing people instead of dreading it. Your employees will know where they stand, what's expected, and how to get better. Most importantly, you'll stop losing sleep over business supervising skills conversations you've been avoiding.

Available in Adelaide